• Become a NetDatatel Channel Partner

    Build a sustainable revenue income

    Use your skills and our network to build a long-term business. Backed up by our specialist support team.

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  • We are a Tier 2 ISP

    Multiple Interconnects - Super Low Latency

    Our channel partners are never beaten on price.

    View Our Network Map

  • Lines, Calls and Mobiles

    Save your customers up to 40% on their existing provider.

    The backing of some of the best companies in the business.

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  • UNCONTENDED:

    Ethernet / Leased Lines / EFM / GEA

    The ultimate in high capacity with low latency internet connectivity.

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  • Leading Edge Technology:

    TRULY THE BEST, TRULY UNIQUE!

    Whether it's EFM, MPLS, Broadband, Mobile or even Satellite, NetDatatel has a simple, cost-effective and secure solution.

  • MPLS Networks

    Highly scalable and future-proofed.

    All NetDatatel MPLS networks are fully bespoke: designed to meet the needs of the individual business.

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  • Lead Generation Program

    Ongoing Help to Generate Business

    Support to help you build your customer base and generate revenue.

  • Green Solutions

    Technology Doesn't Have to Cost the Earth

    We use multiple strategies to help reduce emmissions, energy use and increase recycling.

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  • NetDatatel Inbound

    Instant call management for smart businesses

    Control your calls on any number, anywhere, from any device..

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  • Security and Quality of Service

    We take it seriously.

    All our networks, services and systems are underpinned by these rules.

  • Become a NetDatatel License Holder

    Fully Backed by Experienced Staff

    Represent NetDatatel in a regional capacity, and promote our great business communication services to your local area.

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  • Fibre to the Cabinet

    Fast Speeds, Low Costs, High Reliability

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  • Broadband & Internet

    Broadband & Internet

    There's a lot to consider when choosing your internet connection. Your individual business needs will dictate your priorities, including reliability, security and cost, scalability and the ease with which new access technologies can be added.
  • Ethernet

    Ethernet

    Moving more data faster, and communicating clearer for longer, means your business is more effective and more productive. Don’t be held back by old technology.
  • MPLS VPN

    MPLS VPN

    MPLS (Multiprotocol Label Switching) is a cost-effective, fast, and reliable method of allowing your customers to connect to multiple locations using a single network and a single supplier.

  • Horizon

    Horizon

    Our Horizon bundles allow you as a business to seamlessly move with minimum capital outlay, our bundles per user include a free handset, connectivity and free local and national calls.
  • Hosted Voice

    Hosted Voice

    NetDatatel's Hosted Voice solution offers small and medium sized businesses with an alternative to
    traditional telephony systems.
  • Co-Location

    Co-Location

    Your server, your way.
    You provide the server, we provide the power, climate control, fire detection, multi-level security, and IP connectivity services.

Support Services

NetDatatel offers a comprehensive support package to both its customers and Partners.


Customer support

As a customer centric organisation, we at NetDatatel pride ourselves on providing a first class customer experience. With our services being critical to the needs of our clients daily business activities we believe it is essential that every fault or service related enquiry is dealt with in both a timely and professional manner, that is why we have invested in high quality personnel to ensure that our clients are serviced by a highly skilled dedicated support team.

Faults can be raised with NetDatatel Support by either calling us on 0844 381 4773 or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. .


Partner support

Our Partners receive a range of benefits including but not limited to:
  • White-labelled materials – white or co-branded product sheets are provided for all our product portfolio
  • Tailored marketing campaigns – these can be developed on request.
  • Sales and product training – NetDatatel is one of the few providers to provide sales and product-based training, along with comprehensive sales guides, call scripts and face-to-face training.
  • Pre-sales support – our technical experts can help you to win business and tailor the best solution to your clients needs.
  • Project Management Assistance
  • Dedicated Support Team – to provide assistance with quotes, training and service delivery.
  • Account Manager – To call upon when required.
  • CRM tool – To help track commissions, deals and customer data if required.
  • Broadband Ordering Portal – Allowing you to rebrand and place your own white label orders.
  • Fibre Quotes Portal – Instant quotes across all the major carriers.
  • Partner Portal – Central location for all your documents.NetDatatel offers a comprehensive support package to both its customers and Partners.

Domain support


Please contact Netdatatel using one of the contact methods below, outside of office hours please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. . We will to respond to all points of contact within 1 business day and aim to resolve any issues you have within 5 business days.

Calling us on 0844 381 4773
Emailing us at domains@netdatatel.co.uk


Please submit issues regarding the abuse of our services including, but not limited to; illegal activity, spam, phishing and malware to This email address is being protected from spambots. You need JavaScript enabled to view it. . We review all complaints for validity and will take appropriate action, and as part of our investigation it may also be necessary for us to corroborate your complaint with our customer.

Domains Complaints & Escalation Process

Here at Netdatatel we like to think we get it right all the time, every time but the truth of it is everyone gets it wrong from time to time. We can only improve on our services with valid feedback from you, our customers.

If you wish to make a complaint about a service you have received, please submit an email to us at This email address is being protected from spambots. You need JavaScript enabled to view it. including as much detail from the issue you have. We will acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days.

We will endeavour to resolve your issue however if you are not satisfied with the handling of your complaint you will be able to escalate your issue to Nominet (the .uk registry) at the link below:
Nominet Link




Become a Partner

  • Your Own Account Manager
  • Lead Generation
  • 1st Class Customer Experience

Offers

  • Best Price Guaranteed
  • Great Commission Rates
  • Save On Your Own Telephony

Moray

2 Chanonry Road North
Elgin
IV30 6NB


T: 01343 545 120
F: 0845 638 0229

Aberdeen

2A Oldmeldrum Road
Bucksburn
Aberdeen
AB21 9DT

T: 01224 443 652
F: 0845 638 0229

Manchester

Technology House
2 Lissadel Street
Salford
Manchester
M6 6AP
T: 0161 300 2859
F: 0843 218 1762